HMO Services is a trading name of Yuno Group Limited.
HMO Services (“we” or “us”) is a “data controller” for the purposes of the Data Protection Act 1998, (i.e. we are responsible for, and control the processing of, your personal information). We are registered with the information commissioner’s office (www.ico.org.uk) with registration number ZA242972.
Personal information provided by you in order to be able to perform the service purchased.
The lawful basis for us collecting this information is the performance of a contract. We collect personal information about you (such as your name, address, phone number, payment details) when you contact us or purchase services from us. We will also collect any additional information relevant to the provision of our service.
Monitoring and recording communications
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of ensuring we can provide our services as well as quality assurance, training, fraud prevention and compliance.
We collect information about you so that we can:
We may disclose your personal data to:
We will, as necessary, update the information we hold and inform the above third parties via email, phone and other online system provided by those third parties.
We are required, by law, to keep all business records for 6 years from the end of the last company financial year they relate to.
After this period, we will dispose of the information safely and ensure that all data is kept secure at all times.
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:
Right to rectification so we can correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
We will then inform any relevant third parties of the changes that directly to or affect the service we provide.
Right to Erasure or right to be forgotten
You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing. If you would like to do so, please:
Right to restrict processing
You have the right to ‘block’ or suppress processing of personal data. Which means that we are permitted to store personal data, but not to further process it. If you would like to do so, please:
Right to data portability
This allows you to obtain and reuse personal data for our own purposes across different services. It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. If need to receive your personal data in this format, please:
Right to object, including the right to ask us to stop contacting you with direct marketing you can ask us to stop processing your information and contacting you for direct marketing purposes. If you would like to do this, please:
Right to complain if you believe there is a problem with the way the data is handled within our business
You can register your concerns directly with the information commissioner’s office (www.ico.org.uk). Our registration number for the ICO is: ZA242972.
Right to be excluded from automating decision making, including profiling
You can ask to be excluded from any automated decision making and profiling as part of the provision of our service. At the time of writing HMO Services London does not perform automated decision making and profiling
If you would like to be excluded, please:
Right to withdraw consent
At any point during the provision of our service, you have the right to request that we stop processing any of the information we hold. If you would like to do so, please:
If you wish to contact us, please send an email to [email@example.com].